Shipping & Delivery Policy
SHIPPING & DELIVERY
ORDER PROCESSING
Avision Ventures delivers orders worldwide within 1-3 business days of processing.
DELIVERY INFORMATION
The delivery fee and time depend on the size and location of your order.
- For Local Malaysian shipments, we use GDEX, which takes 1-3 business days to deliver.
- For International shipments, we use DHL, which takes 3-7 business days to deliver.
Please note that these are only estimates and Avision Ventures is not responsible for any delays caused by the courier, such as customs clearance or other external factors. Our team will do our best to update you and answer any questions about your shipment and minimize any potential delays.
Local Courier Partners:
J&T EXPRESS, GDEX EXPRESS
Shipping Fee:
West Malaysia: RM10.00
East Malaysia: RM40.00
Delivery Timeline
West Malaysia: 2 working days
East Malaysia: 7 working days
Urgent Orders
If you need something urgent, please message us on Whatsapp or Instagram and we will try our best to expedite your request.
ORDER TRACKING
You will receive an email with your order’s tracking number after we have processed your order. You can track your order from the bottom of our website under the section “Track your Parcel” or from the courier’s website (GDEX or DHL). If you need to arrange an urgent shipment, self-collection or drop-off, please contact us at avisionventures@gmail.com or WhatsApp us using the ‘Chat with Us’ button below.